Refund Policy

Last Updated: 03 Jan, 2025

Thank you for purchasing our digital training products.

We offer online educational content, including eBooks, recorded training sessions, and digital learning materials related to U.S. Medical Billing, RCM, AR, and Denial Management.

Please read this policy carefully before making a purchase.

Digital Products & Downloads

All products available on this website are digital and delivered electronically immediately after successful payment.

Once the payment is completed and access to the digital content (download link or access page) is provided, the purchase is considered final.

No Refund Policy

Due to the nature of digital products:

  • We do not offer refunds, cancellations, or exchanges once the product has been purchased and accessed.

  • Refunds will not be provided for reasons including, but not limited to:

    • Change of mind

    • Lack of usage

    • Incompatibility with personal expectations

    • Accidental purchase

Duplicate Payment or Technical Issues

A refund may be considered only under the following circumstances:

  • Duplicate payment for the same product

  • Payment deducted but product access not received due to a technical error

In such cases, users must contact us within 48 hours of the transaction with valid proof of payment.

Contact for Support

If you face any issues related to payment or access to the product, please contact us:

Email: info@jovialrcm.com
Phone: +91-6239933789

We aim to respond within 24–48 business hours.

Policy Acceptance

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.